Maunalua Bay Home Care respects your privacy. This Privacy Policy explains what information we may collect through maunaluabayhomecare.com, why we collect it, and how we protect it.
Information We Collect
We may collect personal information when you contact us, request an appointment, ask about our services, or submit a website form. This information may include your name, phone number, email address, preferred appointment details, requested service, and information included in your message.
Our website may also collect basic technical information, such as your IP address, browser type, device type, pages visited, and general website activity.
Please do not send detailed medical records, Social Security numbers, financial information, or other highly sensitive information through a general website form.
How We Use Your Information
We may use your information to:
- Respond to your questions
- Review appointment requests
- Contact you about requested services
- Understand your general care needs
- Improve our website and customer service
- Maintain necessary business records
- Meet legal or regulatory requirements
Submitting an appointment request does not confirm an appointment. Our team will contact you to discuss availability and next steps.
Communication
When you provide your phone number or email address, you allow us to contact you regarding your inquiry or requested services. We may communicate through phone calls, emails, or text messages. Standard message and data rates may apply.
You may ask us to stop non-essential emails or text messages at any time.
Health Information
Some inquiries may include general information about health, mobility, nursing, respiratory, or daily care needs. We use this information only to understand the request and determine which services may be appropriate.
Our website forms are not intended for emergencies. If you or another person is experiencing a medical emergency, call 911 immediately.
Where Maunalua Bay Home Care is legally required to follow HIPAA, protected health information will be handled according to applicable requirements. This website policy is separate from any HIPAA Notice of Privacy Practices that may apply to specific healthcare services.
Cookies and Analytics
Our website may use cookies and analytics tools to understand website traffic, improve performance, and support basic website functions.
You can disable cookies through your browser settings. However, doing so may affect the performance of certain website features.
Sharing Your Information
We do not sell or rent your personal information.
We may share information with authorized employees, website service providers, healthcare professionals when appropriate and permitted, or government agencies when required by law.
Service providers may include website hosting, form processing, email, security, and technical support companies. They should only use the information needed to perform their services.
Data Security and Retention
We use reasonable measures to protect personal information from unauthorized access, loss, or misuse. However, no website or electronic communication method can be guaranteed to be completely secure.
We retain personal information only for as long as reasonably necessary to respond to inquiries, provide services, maintain business records, or meet legal obligations.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of certain personal information. You may also ask us to update your communication preferences.
Some information may need to be retained for legal, service, safety, or recordkeeping purposes.
Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect their personal information through the website.
If you believe a child has provided personal information to us, please contact us so we can review and remove it where appropriate.
Third-Party Links
Our website may link to external websites. Maunalua Bay Home Care is not responsible for the content, security, or privacy practices of those websites.
Policy Updates
We may update this Privacy Policy when our website, services, or legal requirements change. The latest version will be posted on this page with an updated effective date.
Contact Us
For questions about this Privacy Policy, contact:
Maunalua Bay Home Care
7120 Naakea Street
Honolulu, HI 96825
Phone: (808) 729-8592
Email: amabe.maunaluabayhomecare@gmail.com
Website: https://maunaluabayhomecare.com/
